Privacy Policy

1. Who We Are

PinkMirror (“PinkMirror”, “we”, “our”) provides AI-based facial-aesthetics-analysis tools at pinkmirror.com. For all data-protection matters we are the controller. Contact: pinkmirror.com/contact-us.

2. Scope

This Policy explains how we collect, use, share and protect information when you:

• browse our Site;
• create an account or purchase a subscription;
• upload photos for analysis or retouching;
• interact with us on social media, e-mail or support chat.

3. Photos & Biometric Information

• Photos are private by default—visible only to you when logged in.
• You may delete any or all photos at any time from your dashboard; deletion is immediate from the UI and completed on all backups within 30 days.
• We may use uploaded photos to train or improve machine-learning models.
• We never sell or license photos or biometric data to third parties.

4. Cookies & Similar Technologies

We use first-party and third-party cookies for:

1. Essential operations – session management, CSRF protection.
2. Analytics – Google Analytics to understand aggregate traffic.

You can manage cookies via our banner or your browser settings.

5. How We Share Information

We disclose personal data only when necessary:

• Payment processors (Paypal, Stripe, Paddle) – to handle subscription billing.
• Cloud hosting providers – to run the application and securely store images.
• Analytics & marketing partners (Google, Meta) – to measure site metrics and ad attribution.
• Professional advisers – to obtain legal or accounting services under confidentiality.
• Law enforcement or regulators – when required by law or to protect rights.

6. Data Retention

We keep personal data only for as long as necessary:

• Account and billing records – retained for 6 years after your last transaction to meet tax and audit obligations.
• Uploaded photos – stored until you delete them.
• Analytics logs – kept for 14 months, the default period set by Google Analytics.
• Support tickets – held for 2 years after the ticket is closed.

7. Security

• TLS encryption secures data in transit.
• Photos are encrypted at rest.
• Access is limited by role-based controls and multi-factor authentication.

8. Children

The Service is not directed to children under 13. We do not knowingly collect data from them. If you believe we have, contact us for deletion.

9. Links to Other Sites

External sites linked from our pages have their own privacy practices; we are not responsible for their content.

10. Changes to This Policy

We may update this Policy to reflect legal or operational changes. We will post the revised version with a new “Last updated” date and, where materially different, notify you by e-mail or in-app banner 14 days before it takes effect.

11. Contact Us

Contact form: pinkmirror.com/contact-us

Relevent Links : Terms and Conditions