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Help | How To | FAQ


This page contains frequently asked questions and information. We hope it will help you get the most out of Pinkmirror.

  • Step 1: Browse your photo to upload.

1. How to save the image?
2. Can I get the photo in high resolution?
3. Do I have to install any software?
4. Can I retouch Two faces in one picture?
5. Why “face lift” is disabled?
6. How can I make payment?
7. What is the difference between web quality and print quality photos?
8. Can I have a trial before purchase?

1. How to save the image?

It is easy to save the photo. You can either post your photo to facebook or download directly into your harddisk. Posting to facebook is totally free. Once you retouched your photo, kindly scroll down to the bottom of the page where you can see the button “Post to Facebook” as shown in the picture below. Kindly click on the button and give necessary permissions to the facebook to post onto your wall.

For downloading to your harddisk or PC, you have to use premium points.

2. Can I get the photo in high resolution?

For downloading high resolution photo to your harddisk or PC, you should have premium points.

3. Do I have to install any software?

No. The only thing you need is a web-browser and your portrait photos. You won’t even have to download anything. Every thing is handled directly on our servers.

4. Can I retouch Two faces in one picture?

You have to retouch one face at a time. If you have to retouch two faces, retouch the first face and download the resulted photo. Then upload the photo again to retouch the second face. We understood it is not very easy to do this. In near future we will update db_users to support this.

5. Why “face lift” is disabled?

Kindly make sure you are looking straight into the camera.

6. How can I make payment?

You can make payment using any credit card with VISA/MASTER affiliation. All the payment is through the popular payment portal PAYPAL. However you cannot make direct cash payment.

7. What is the difference between web quality and print quality photos?

Web resolution is a maximum of 800×800 pixels, Print resolution is 1600×1600 and Full resolution is 3200×3200. Web resolution is good enough to create a profile photo for your id, facebook, etc and also is the cheapest option among all. For printing a 8×5 photo by yourself, web resolution is not sufficient. You need to go for Print resolution or Full resolution.

8. Can I have a trial before purchase?

Yes. You can always download retouched portrait in free mode. After retouching, please click on the “Free Download” button to start your free download.

If you also would like to have a free Premium Version, that is easy. You can find how to do it in the “Free Download” page.

You can see “Add to Facebook” Button to share your pretty photo with your friends.


Still have questions? Click here to contact me.

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12 thoughts on “Help | How To | FAQ”

  • Hello, I don’t see the wonderful option you had before about nose shaping, face slimmimng and etc

  • Dear Maria, those options are still available. But you need to upload photo that looks straight into camera. If the face is rotated, those options will not be available.

  • Why can’t I download the photos WITHOUT the Pink Mirror logo on them? I see a button I can click – but it doesn’t work – even though I’m always in “Premium” mode.

  • You have to retouch again after the purchase. Retouches before the purchase will have logo on it.

  • I used to be able to click multiple tweaks and then click to apply all at once. The screens have changed and now it updates every time I click a tweak. How do I get it to update only after I have made all my selections.

  • We will enable the multiple tweaks option again

  • Hi, my original photo size is 5MB. If we purchase the premium version, what size post-edit photo will be downloaded from your site? Will it still retain the high quality? Please let me know so that I may purchase it 🙂 thank you!

  • The maximum size PinkMirror can process is 3000×3000 pixels

  • I have a new iPad and would like to use the software. Does it work on iPads?

  • Yes! PinkMirror works in iPad too

  • Dear sir or madam,

    A few days ago, the site stopped sending my photos to my email address, for some reason, and I would like to get them again, since you do not provide a “Before” copy for download, in my album. Thank you.

    Jennifer Reeser

  • Dear Jennifer Reeser,
    In the Album, you have option to send your retouched photos as attachment with Email. Both before-image and after-image will be send as attachment with it.
    Best Regards.

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